Privacy Policy
Last updated: October 22, 2025
1. Introduction
Welcome to SSPPOS ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Restaurant business information
- Payment and billing information
- Account credentials and authentication data
- Transaction and order data
- Customer preferences and feedback
- Device and usage information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns and optimize user experience
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- With payment processors to facilitate transactions
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your consent or at your direction
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, secure servers, regular security assessments, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@ssppos.com
Address: ON, Canada